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HomeSpotter App Suggestions

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  1. 1 vote
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    0 comments  ·  Agent Tools  ·  Admin →
  2. Add text an agent along with the call option from the app

    The agent information is great... having the phone number saves time if you’re going to call, but perhaps touching and holding the phone number could pop up the selection menu to call or text and open the messaging app. This would be extremely helpful. Great app!

    1 vote
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    1 comment  ·  Agent Tools  ·  Admin →

    Hello, and thank you for the suggestion!

    To call or text an agent, simply tap on the phone number under the “Listing Agent” information. This will pull up a menu to enable you to either call or text them outside of the HomeSpotter app. To message them within the app, tap in the field that reads “Send (agent name) a message…”. This will keep your conversation in the “Message” section of the app and allow the both of you to seamlessly message back and forth.

    I hope this helps!
    Thanks,

  3. allow to email listings

    Some clients prefer a less invasive way of sharing listings. If we could have both options to text or email listings it will help us cater to different clients.

    1 vote
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    0 comments  ·  Agent Tools  ·  Admin →

    Hello, all—

    Thank you for taking the time to share your thoughts with us! To share a listing via email, you’ll first want to locate the listing. Once you’ve done so, tap on the share button in the lower left-hand corner of your screen. From here, you’ll want to tap “Mail” —or whatever email application you’d prefer to use. This will prompt you to edit the message and send when you are ready.

    This message will bring your client directly to a link that enables them view the listing, as well as a link to download your app if they so choose.

    I hope this helps!

    Thank you!

  4. Either eliminate the chat feature or allow agents to opt out of use of that feature. Most of us don't need another chat application to check

    Remove chat because we all have preferred chat applications that we use for our business. Messages in this app will go mostly ignored, which is not good when communicating with clients.

    2 votes
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    0 comments  ·  Agent Tools  ·  Admin →

    Hello, thanks for writing in!

    To ensure you don’t miss out on any chats from your clients, make sure your push notifications are enabled. This way, you will be notified anytime someone downloads your branded app, you receive a message, or somebody sets you as their preferred agent.

    To send listings as well as your branded link directly from your mobile phone number, tap on the Share button, and select your messaging application (or your preferred communication application). This will let any information come directly from you, utilizing your preferred method of contact information rather than using the HomeSpotter in-app messaging.

    I hope this helps!
    Thanks again,

  5. 2 votes
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    0 comments  ·  Agent Tools  ·  Admin →
  6. 5 votes
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    completed  ·  1 comment  ·  Agent Tools  ·  Admin →
  7. 1 vote
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    0 comments  ·  Agent Tools  ·  Admin →

    Hello, thanks for writing in!

    To see which clients have downloaded and are using your branded app, you’ll want to check in the “Message” section of the app.

    Each time a client or new lead downloads your branded version of the app, you will be notified with a push notification and able to view it by tapping on “Message”.

    I hope this helps!

    Thanks,

  8. Phone Numbers

    Please make agent phone numbers click able, either so we can copy/paste or direct call.
    Thanks!

    1 vote
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    0 comments  ·  Agent Tools  ·  Admin →

    Hello,

    Thanks for your suggestion! When a user is in the main menu accessing their agents information, they are able to tap on the phone number and are then given two options. They can either call or text their agent directly. They may also tap on the email address and this will allow them to email their agent as well.

    I hope this helps, thank you!

  9. pull up conversation history

    would be great if the conversation history could be saved and linked to each client (like a regular text app) so that when we pull up each contact we have already discussed.

    1 vote
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    0 comments  ·  Agent Tools  ·  Admin →

    Hello, thanks for writing in!

    To view your conversation history, you will want to tap on the “Message” icon located in Map view, along the bottom of your devices’ screen. Here you will be able to see all of your past conversations.

    I hope this helps!
    Thanks,

  10. add GPS link to Waze Navigation

    add GPS link to Waze Navigation

    5 votes
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    0 comments  ·  Agent Tools  ·  Admin →
  11. Walkscore add on

    It would be great to have something similar to walkscore so you could see everything that is close by

    1 vote
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    0 comments  ·  Agent Tools  ·  Admin →
  12. 8 votes
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    completed  ·  1 comment  ·  Agent Tools  ·  Admin →
  13. 1 vote
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    0 comments  ·  Agent Tools  ·  Admin →
  14. Agent ability to change listing status

    This app does not allow me to change the status of my listing from pending to sold or add anything else such as open house posting

    10 votes
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    0 comments  ·  Agent Tools  ·  Admin →
  15. Add Cart Feature

    add a cart feature, would be helpful when showing multiple properties

    10 votes
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    5 comments  ·  Agent Tools  ·  Admin →

    Hello, Everyone!

    Thanks for the suggestion of adding a cart feature to the app. We just updated the HomeSpotter app and on the latest version, we’ve added the ability for you as agents to save properties in the app. On every listing detail page, you’ll see a “heart” icon to the left of the “Share In Message” button. Tap here to save properties for later. To access these saved properties in the future, you’ll tap on “Saved Homes” in the app menu.

    I hope this is helpful!

    Thanks,

    Evelyn
    Customer Success

  16. Save Properties in Agent Version

    Make it so you can save a property for quick viewing at a later time-like a favorites tab for agents

    54 votes
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    1 comment  ·  Agent Tools  ·  Admin →

    Hello, Everyone!

    We just updated the HomeSpotter app and on the latest version, we’ve added the ability for you as agents to save properties in the app. On every listing detail page, you’ll see a “heart” icon to the left of the “Share In Message” button. Tap here to save properties for later. To access these saved properties in the future, you’ll tap on “Saved Homes” in the app menu.

    I hope this is helpful!

    Thanks,

    Evelyn
    Customer Success

  17. Invite Clients Via Email

    To be able to email the HomeSpotter app info to a client!

    25 votes
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    1 comment  ·  Agent Tools  ·  Admin →

    Hello Everyone,

    HomeSpotter has updated the mobile app to allow agents to invite their clients to the app via email. When you tap on “Share My App”, you’ll now see the option to share your app via email or post online. Tap on this option to share your branded app with clients via email.

    More on sharing your branded app: http://appsupport.homespotter.com/?ht_kb=how-do-i-invite-others-to-homespotter-to-look-at-homes-with-me

    Thank you for the suggestion and I hope this has solved your problem of not being able to email HomeSpotter to a client.

    Thanks,

    Evelyn
    Customer Success

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