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Android Notifications

I've looked at previous suggestions and links, my notification setting is on for the app but I'm still not getting any notifications for incoming messages from clients, please help.

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Aman Brah shared this idea  ·   ·  Report…  ·  Admin →
completed  ·  AdminHomeSpotter Admin (Customer/Product Teams, HomeSpotter) responded  · 

Hello Everyone,

I’m so sorry that you have reported that you’re not getting notifications on your Android devices. Settings are found outside of the HomeSpotter app, on your device settings. Here’s more on how to make sure you have these turned on:

https://intercom.help/homespotter/getting-started/how-do-i-turn-on-push-notifications-for-android

Please tap on “Contact Support” in the app menu if you are still not getting notifications from your clients after checking these device settings and send us a note.

Thanks,

Evelyn

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  • Jeff Perkins commented  ·   ·  Report

    can you automatically add those to whom I have sent the app - to a new group on Android?

  • GWENDOLYNN A. VAN DER ZYPPE commented  ·   ·  Report

    sometimes I get a notification if I am signed into the app and leave it open in the background however if the app is closed, I do not get any notifications and have also missed clients that way. I have a Droid Turbo 2

  • Thomas Chung commented  ·   ·  Report

    I'm not getting any notification. Already missed several communication.

  • Joe Singh commented  ·   ·  Report

    when a client sends me a chat I I'm not aware of it not sure that is awaiting my response

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